Many thanks for the excellent and Very Swift service!! I only ordered yesterday and received the order today.
Once again many thanks
Anne

Hi Christine,
I love the teapot and the Jasmine tea which you were good enough to include with it was fabulous. I should say that I am impressed with the quality of your service. It's nice and personal, which is good when operating within the faceless environment of the Web.

Well done. Brian

I do SO love the Morgentau (Morning Dew), and my friends were so impressed with the vanilla-bourbon-rhubarb (Rhubarb Cream) I served for my winter solstice party earlier this month.

Christine - you are a superior customer service person.

Dear Christine,
Thanks for the superfast delivery. I'm impressed. Ordered yesterday and received today. Will definitely recommend you to friends.

Thank you the order arrived before this e-mail.

Great service and will use your company again.
Well done.

 

 

 

"Personally I could have sat there all day tasting delicious tea, I felt privileged to share in some of your extensive knowledge"

Thank you for the swift delivery of tea and my “brewing spoon”The Winter Fairy Tale tea is great, and you can’t beat Gun powder for a green Tea…As someone who has just discovered the pleasure of real tea I have to say how simple it really is to make a single cup of great tasting tea using hot water from the vending machine at work rather than all that Coffee all day …. Brilliant Thank you …..

So many teas to try … So little time :)

Thank you Simon for making my shopping experience exceptional - your personal attention to detail and attendance to my needs was fantastic!

Thank You, Thank You, Thank You! I received the teapot yesterday and it's great! The packaging was outstanding too.
Thanks again!

...........Incidentally this gives me a chance to thankyou for supplying all these amazing teas. The website is fab and easy and the choice is incredible ... I am passing on your info to friends who are into tea. Well done and hope business is good.

Best,

Edward

 

 

Dear Cup of Tea Many thanks for the extremely prompt service.  Order arrived (very unexpectedy) this morning - brilliant service.

 

Just to let you know that it was very easy to order online (thanks!) so I have now ordered 150 'Lemon Sky' tea bags which I look forward very much to receiving, I am always on the look out for good lemon teabags and they are the best I have ever tasted. So many are disgusting. Brilliant!!!!

My recent orders have been received in record time - many thanks. Your speed and efficiency are impressive! Have not had time to taste the tea yet but I'm sure it will be good.

Dear Christine,
Thank you for my order of the little storage tins, just this very moment received: very prompt service and superbly packed!

I am fantastically impressed - a response and refund within the hour, and on a Sunday. Many thanks, but I trust you'll give the Blackberry a rest over Xmas. You deserve it. Regards, Jim

The tea ordered by phone on Wednesday morning arrived by post on Thursday morning. Thank you for such a prompt turnaround! I have to mail you to say just how much I am enjoying the Ronnefeldt tea - it is in a class of its own

Hi,
My order arrived this morning and just wanted to say thank you for the fast delivery. The green tea is excellent as always, and the tasting caddys are a great idea, as it allows you to sample teas which you may not ordinarily have tried. I will definitely be ordering again soon.

Thanks,

Dear Christine,
Thank you so much for speedy delivery of my order. I now look forward to enjoying many mornings of green tea!

Got the new email about the websites, very impressive. Nicely written, clear, fresh ... good work there

Thank you so much for sending our taster 100g of Keemun tea so promptly. Ordered monday night, arrived this morning in time for elevenses! It's delicious! We've been unable to get our hands on any for almost a year from our usual supplier, and have been suffering dreadful withdrawal symptoms, but this is the best we've tasted, & therefore, I've just ordered another 6 packets!

Thank you once again

Christine, you're like the Farmer's Market of tea, waking the public up to what is real quality in a cuppa. I've just recommended you to loads of my friends, many of them well known novelists, so if you suddenly get busy - you'll know who to blame!
I've got the Yuncui tea and it is lovely, as are the other two I ordered. It's really interesting and nice to read about the differences in tea, not even Rick Stein covered that in his culinary tour of the UK and there's lots about coffee, but not much info or specialist shops about tea. It's a real shame in a nation known for it's tea drinkers. You've spotted a real gap in the market and are jolly nice to deal with too!

MANY THANKS, for the prompt delivery and the excellent tea. I will recommend you to everyone.

Dear Christine,
I really appreciate your quick reply and not just because of the credit that you are agreeing to give me. The fact that you have replied so speedily and value my comments is of far more importance really and with that regard You have scored very highly. It is customer service like that that keeps me coming back to companies like yours.
     Many thanks and all the best for Christmas.
                     Malcolm

I recently had your green tea (Morgentau/Morning Dew Sencha) in ICE train while I was travelling in Germany.
It was "the best" taste green tea I ever had outside Japan! (I am a Japanese living in London.) I was very, very impressed. Your product was wonderful.

Hi Christine
LOVE the new website - well done!
I'd like to order 2 bags of Green tea with Jasmine - I am drinking gallons of it!

Hi Christine,
Thank you so much. The teapot arrived safely and my mother-in-law just loves it! I look forward to ordering from your company again.

Hi Christine,
I'd just like to send you a quick email to say thank you for your help last Tuesday morning. It was very kind of you to go out of your way to deliver that tea for us, our client was thrilled! Once again, thank you very much for your superb effort!

 

Christine
Badamtam arrived 20 minutes ago and am now enjoying the first cup! Many thanks for quick response to my order - has certainly cheered up a dull day.
Also, many thanks for the sample....I think that i will be in touch again quite soon!!!

Christine is an absolute legend! I have made two orders and on both consecutive occasions the teas have arrived the following morning in time for breakfast! Christine also managed to track down some Jasmine Pearls, a rare tea I sampled whilst staying in Dubai.
I could not recommend this highly enough. It is not cheap but it is worth every penny. You will not taste a better quality Jasmine Green Tea outside of China. I shall certainly be spreading the word. Now the Ronnefeldt Jasmine Pearl experience is not just confined to the lobbies of the world's finest hotels. A cup of Jasmine Tea is the ultimate way to unwind after a show, when my vocal chords are killing me. Thank you very much Christine!

I had the most wonderful cup of your tea the other evening at a friends house. It was your ronnefeldt pfefferminze herbal infusion tea!

I would like to know how to order some please!

I received the tea this morning. thanks for everything. I am looking forward to  starting my day on  an even better footing now!!
Kind regards, Ushwin

Couldn't believe how fast the delivery of my teas was.
The Winter Fairy Tale tea is gorgeous and takes me back to when I used to live in Germany. Perfect for cold evenings, to sit and enjoy surrounded by lots of candles.
The Rooibos Snowman tea is a lovely alternative to caffeinated tea and is surprisingly smooth.
Thank you so much - will definitely be back for more!

Hi,
I'd like to say thankyou for speedy delivery and consistensy throughout, the teas are all consistently of good quality and the good selection of pack sizes is refreshing.
In particular the "Pai Mu Tan" tea is of exceptional value and quality. I certainly look forward to ordering again!